Return & Refund Policy

We want to ensure a safe and hygienic experience for all our customers.

Non-Returnable Items

Due to hygiene and safety reasons, personal care products (including trimmers) are strictly non-returnable and non-exchangeable once delivered.

Eligible Cases

We will provide support only in the following situations:

• If the product is damaged during delivery
• If you receive the wrong product
• If the product is defective on arrival

Reporting Issues

If you face any issue, please contact us within 24 hours of delivery with proper images or videos as proof.

Resolution

After verification, we will provide a suitable solution such as replacement or support.

Order Cancellation & Refund (Logistics Issues)

In certain situations, if delivery is not possible due to courier service unavailability in your area or unexpected transportation delays, the order may be cancelled.

In such cases, a full refund will be processed to the original payment method.

Refunds, if applicable, will be processed within 5–7 business days after approval.

Customer Responsibility

We request customers to carefully check product details before placing an order.

For any concerns, contact us instantly on WhatsApp.

By placing an order, you agree to the terms mentioned in this Return & Refund Policy.